Shipping Policy

Sanica Shipping Policy

At Sanica, we are committed to delivering your orders efficiently and transparently. Please review our shipping policy below for detailed information regarding order processing, shipping options, and returns.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.

Orders placed on weekends or public holidays will begin processing on the next business day.

Local Pickup

Local pickup is available at our facility.

• You will receive an email notification when your order is ready
• Please bring a valid photo ID and your order confirmation email

Domestic Shipping (United States)

We offer reliable shipping across the United States through trusted carriers.

Expedited Shipping

Expedited shipping options are available for an additional cost.
Eligible options will be shown at checkout based on your delivery address and order weight.

Free Shipping

We offer free standard shipping on all U.S. orders over $75.

• Free shipping is automatically applied at checkout
• Orders will be shipped using the most cost-effective carrier available

International Shipping

At this time, we do not offer international shipping.
We are actively working on expanding our shipping destinations.

Order Tracking & Notifications

Once your order has shipped, you will receive a tracking number via email.
You can track your shipment through our website or directly with the carrier.

If you do not receive tracking information, please contact us for assistance.

Lost or Delayed Shipments

If your package has not arrived within the estimated delivery window, please allow an additional 2–3 business days before contacting us, as delays may occur due to weather, carrier disruptions, or peak seasons.

If a shipment is confirmed lost by the carrier, we will assist with filing a claim and determining the appropriate resolution.

Returns & Refunds

We accept returns within 14 days of delivery, provided that items are:

• Unused
• In original condition and packaging

Return shipping costs are the responsibility of the customer.

To initiate a return, please email sanicaofficial@gmail.com with your order number and reason for return.
Refunds will be issued after the returned item is received and inspected.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at sanicaofficial@gmail.com.

Include:

• Your order number
• Clear photos of the issue

Each case will be reviewed individually, and we will offer a replacement or refund as appropriate.

Cancellations & Order Modifications

Orders may be cancelled or modified within 24 hours of placement.
Once an order has been processed or shipped, changes or cancellations are no longer possible.

Holiday Shipping Delays

During peak shopping periods (including Black Friday, Cyber Monday, and holidays), processing and delivery times may be extended. We recommend placing orders early to avoid delays.

Shipping Restrictions

• We do not ship to P.O. Boxes at this time
• Shipping rates may vary based on package size and weight
• Orders requiring additional verification may experience longer processing times

Customer Support

For questions or assistance, please contact us at:

📧 sanicaofficial@gmail.com

Thank you for choosing Sanica. We appreciate your trust and support.